Moose Vinyl, LLC Privacy Policy
Effective Date: June 3, 2024
This Privacy Policy (this or the “Policy”) describes how Moose Vinyl, LLC ("We", "Us", or "Our", or the Company”), collects, uses, and shares Your (“You” or “Your”) personal information when You access or use moosevinyl.com or the related applications (the “Service”). By using the Service, You agree to the collection, use, and disclosure of Your personal information as described in this Privacy Policy. If You do not consent or at any time withdraw Your consent to the use of Your personal information in accordance with this Policy, You must cease use of the Service immediately.
We are committed to complying with applicable privacy and data protection laws and regulations, including but not limited to the California Privacy Rights Act, the Colorado Privacy Act, the Connecticut Data Privacy Act, the Utah Consumer Privacy Act, the Children’s Online Privacy Protection Act (COPPA), and other applicable current or future regional, national and state privacy and data protection laws and regulations as they become effective and are amended.
You may direct any questions about this Policy or other privacy concerns or questions to support@moosevinyl.com.
Information We Collect. When You use the Service, we may collect the following types of information:
Personal Information: Information that may be collected includes information You provide when You register for an account, such as Your name, email address, postal address, phone number, unique personal identifier, online identifier, Internet Protocol address, Session ID (SSID), payment information, or other similar identifiers, information submitted on webforms, and information contributed to forums.
Usage Data: We automatically collect certain information when You use the Services, including but not limited to, device information, IP address, app usage data, browsing history, search history, information regarding Your interaction with the Service or marketing materials, operating systems and other technology used to access the Service, and browsing data collected via cookies, such as page URL or page metadata.
User-Generated Content: We may collect any content You upload on the Service, such as images, text, or comments.
Geolocation information: Non-precise geolocation data based on Your IP address or other analytics tools.
Inferred Information: Inferences drawn from any other information described in this Section.
We do not collect sensitive personal information, such as information about users’ race, ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health data, genetic data, other biometric data, criminal convictions or offenses, or any other protected classes of information.
In the case that personal data is collected and processed under the California Privacy Rights Act (“CPRA”), We rely on the following legal grounds:
Business: use for Our operational purposes that is reasonable and necessary to provide the Service. Section 1798.140(e) CPRA.
Commercial: use by Us to increase Our revenue, such as by encouraging transactions through the marketplace or user subscriptions to marketing related emails. Section 1798.140(g) CPRA.
How We Use Your Information. We use Your personal information for various purposes, including but not limited to the following:
To provide and maintain the Service and its related features.
To process transactions and send You information related to those transactions.
To communicate with You about the Service, promotions, or other news.
To personalize and improve Your experience using the Service.
To monitor and analyze usage and trends to improve the Service.
To detect, prevent, or investigate fraud, security breaches, or other potential issues.
How We Share Your Information. We may share Your personal information with third parties in the following circumstances:
With service providers who help us operate the App and its related services, such as payment processors (i.e. Stripe), or shipping partners (i.e. USPS).
When required by law, regulation, or legal process, or in response to a valid government request.
In order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Our Terms of Service, or as otherwise required by law enforcement or national security requirements.
To protect our rights, property, or safety, or the rights, property, or safety of our users or others.
In connection with a merger, acquisition, or sale of all or a portion of our assets.
With Your consent or at Your direction. We will provide You with notice and obtain Your consent, where applicable, in the event We intend to share Your information with a third party (other than as described above) or for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized by You.
We do not otherwise share Your information with any third parties without Your consent or other legitimate basis. We do not provide or sell email addresses or other information to any third party without Your consent.
Third-Party Services. The Service may contain links to third-party websites or services that are not owned or controlled by the Company. We are not responsible for the privacy practices or content of these third-party websites or services and this Policy does not apply to personal information collected by or through any third-party websites or services not controlled by Us.
Data Security. We take reasonable measures to protect Your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of Your information. In the event of a breach involving Your data, We will contact appropriate authorities, and if deemed appropriate, will notify You directly.
Data Retention. We will retain Your personal information for only as long as necessary to provide You the Service and comply with applicable legal and regulatory requirements. We may keep the minimal necessary personal information about You after You have deactivated Your account for the period of time needed for Us to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce Our agreements. Information submitted to or obtained via the Service is maintained on secure servers and cloud platforms in the United States.
Children's Privacy. The Service is not intended for use by children under the age of eighteen (18). IF YOU ARE UNDER 18, DO NOT USE OR ACCESS THE SERVICES AT ANY TIME OR IN ANY MANNER. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information from our systems. If You are a parent or guardian and learn that a child under the age of 18 has created an account, You may contact Us and request that the information be removed from the Service at support@moosevinyl.com.
California Disclosure. Right to Know About Personal Information Collected: Please refer to the “Information We Collect” and “How We Share Your Information” sections above.
Do Not Sell or Share My Personal Information/Notice of Right to Opt-Out of Sale or Sharing of Personal Information: We allow targeting, performance, and social media cookies to be placed on Our Service by third parties for other valuable consideration for the purpose of targeted advertising by programmatic advertisers, analytics for Service performance reviews and improvements, and social media interactions, respectively. These third parties use information from cookies, such as Your geolocation and browsing behavior to serve You personalized advertisements. We do not otherwise “sell” or "share" (as defined by the California Privacy Rights Act) any personal information. We only share Your personal information with others for the limited purpose of providing the Service to You.
Right to Know, Right to Correct, and Right to Delete: You may submit a request for the categories and specific information that We have collected about You, request correction of Your information, or request that We delete any personal information about You that We have collected, subject to certain exceptions.
Information Submitted by Minors under 18 in California: You must be at least eighteen (18) years old to use or access the Service in any manner. If You are a minor under the age of 18 residing in the State of California, United States, You have additional rights under California law. If You posted any information or content in violation of our minimum age policy of 18 years old, You may request removal of any information or content. We cannot ensure that removal of information You provided to the Service will be complete or comprehensive but it will be complete and comprehensive on Our part. In addition, if at any time You delete Your account, We will remove Your information from the Service. Deletion and removal of information is subject to exceptions to maintain certain information as described in the “Data Retention” section of this Policy.
Your California Privacy Rights (Shine the Light Law): We do not share personal information as defined by California Civil Code Section 1798.83 (“Shine The Light law”) with third parties for their direct marketing purposes absent Your consent. If You are a California resident, You may request information about Our compliance with the Shine the Light law by contacting Us by email at support@moosevinyl.com or by sending a letter to Moose Vinyl, LLC, 1207 Delaware Avenue, Suite #222, Wilmington, DE, United States 19806. Any such request must include "California Privacy Rights Request" in the first line of the description or the subject line and include Your name, street address, city, state, and ZIP code. Please note that We are only required to respond to one request per user each year, and We are not required to respond to requests made by means other than through this email address or mail address.
Other State Disclosures. The following disclosures are required for Virginia, Connecticut, Colorado, Nevada, and Utah consumers.
Right to Know Categories of Personal Data Processed by Us: Please refer to the “Information We Collect” and “How We Share Your Information” sections above. You may submit a request for the categories that We have processed about You, subject to certain exceptions, by contacting Us at support@moosevinyl.com.
Right to Know the Purpose of Processing: Please refer to the “Information We Collect” and “How We Share Your Information” sections above.
Nevada Residents: We do not sell Your personal information for monetary consideration as set forth in Nevada Senate Bill 220. If We change this practice in the future, We will obtain affirmative express consent (opt in) from You before taking any such action. You can write to Us at support@moosevinyl.com to add Your email address to a “do not sell” list. Please note that You are responsible for updating Us in the event that You need to change Your email address on file.
Independent Disclosure and Public Forums. This Policy does not cover personal information You independently disclose to other users of the Service. We are not responsible for the privacy or data protection processes of any other users of the Service. Information You post to the public areas of the Service is not private, and is not protected under this Policy. Please exercise caution when disclosing Your information in these areas. You acknowledge that other users and the public will have access to Your public postings and We cannot be responsible for any subsequent use of personal information contained in Your public postings.
Changes to This Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time. Your continued use of the Service following any changes to this Privacy Policy constitutes Your acceptance of the revised Privacy Policy.
Contact Us. If You have any questions or concerns about this Privacy Policy or the collection, use, or disclosure of Your personal information, please contact us at:
Moose Vinyl, LLC
Attn: Privacy Officer
1207 Delaware Avenue, Suite #222
Wilmington, DE 19806
Email: support@moosevinyl.com
Complaints. If You believe that Your privacy rights have been breached or that Your personal information has been compromised as a result of using the Service, please contact Us at support@moosevinyl.com. We will respond to Your complaint within 30 days of receipt, unless a shorter time period is required by local laws and regulations, and may request additional information from You to complete Our investigation. You may also submit complaints directly to Your state’s Attorney General. Connecticut-based users may submit complaints directly to the Connecticut Attorney via the forms located at: https://portal.ct.gov/AG.
Non-Discrimination. The Company does not discriminate against users of the Service, regardless of whether You choose to exercise Your rights under any applicable laws or regulations.