How can we help?

This is where to reach Moose Vinyl for order problems, app issues, selling questions, and anything else that needs a real person. We read every message.

Matthew runs customer experience here. If you are not sure which category fits, just send a note and he will point you in the right direction. We typically reply within one business day.

Email support@moosevinyl.com

Common topics

Pick what fits your question

Orders and shipping

Questions about a purchase, tracking, or a Moose Mailer? Email us with your order details and we will get back to you.

Email about an order

App and account

Running into a bug, login trouble, or something not working right in the app? Let us know what happened and what device you are on.

Email about the app

Selling on Moose

Want to list a record or need help with the Moose Mailer after a sale? Our selling guide walks through the full process.

View selling guide

Press and media

For interview requests, press kits, or media inquiries, email us with "Press" in the subject line.

Email press team